Returns and Replacements Policy

At WittyBit, we strive to ensure customer satisfaction with every purchase. If you are not completely happy with your order, we offer a hassle-free return and replacement policy.

1. Shipping & Delivery

• Standard Shipping: ₹79 on orders below ₹999, free on orders above ₹999. Delivery in 3-5 days.
• Express Shipping: ₹149. Delivery in 2-4 days.
• International Shipping: Delivery in 7-15 days.
• Orders are processed within 2 business days.

2. Eligibility for Returns

• Items can be returned within [7] days of delivery.
• Products must be unused, unworn, and in their original packaging with all tags attached.
• Returns are not accepted for customized, final sale, or hygiene-sensitive items (e.g., earrings).

3. How to Initiate a Return

• Contact our support team at nainika1@icloud.com with your order details and reason for return.
• Once approved, you will receive return instructions.
• Ship the product back using a reliable courier service. Return shipping costs may apply.

4. Replacements & Exchanges

• If you receive a damaged, defective, or incorrect item, we offer a free replacement.
• Replacement requests must be made within [7] days of delivery with supporting images.
• If the item is unavailable, you may opt for a refund or store credit.

5. Refund Process

• Refunds are issued to the original payment method after the returned item is received and inspected.
• Processing time: [7] business days.

6. Non-Returnable Items

• Personalized or custom-made items.
• Gift cards and promotional items.
• Items that have been used, washed, or altered.

7. Contact Us

For assistance, email us at nainika1@icloud.com or visit our Contact Us page.

We value your trust and aim to make your shopping experience at WittyBit seamless and enjoyable! 😊